Last updated: 3-10-2025

This Privacy Policy describes how Elayke (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elayke.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from different sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and users.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: name, address, phone number, email.

  • Order information: billing/shipping address, payment confirmation.

  • Account information: username, password.

  • Shopping details: items viewed, cart, wishlist.

  • Customer support communications.

Information We Collect through Cookies
We automatically collect certain usage data when you interact with our Services, including device info, browser info, IP address, and browsing activity.

Information We Obtain from Third Parties
We may receive information from service providers (e.g., payment processors, delivery partners, or platforms like Shopify).

How We Use Your Personal Information

  • To provide and deliver products/services.

  • To process payments, returns, or exchanges.

  • For marketing and promotional purposes.

  • For fraud prevention and security.

  • To improve our Services and customer support.

Cookies

We use cookies to operate and improve our Site, remember your preferences, and analyze usage. You may disable cookies in your browser, but some features may not work properly.

How We Disclose Personal Information

We may share your information with:

  • Service providers (IT, payment, shipping, analytics).

  • Business and marketing partners.

  • Affiliates within our group.

  • Legal authorities, when required.

We do not sell or rent your personal information.

User Content

If you post reviews or other content publicly, it will be accessible by others.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their policies or practices.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their personal information.

Security and Retention

We use technical and organizational measures to protect your data. However, no system is completely secure. We retain data as long as necessary to provide Services and comply with legal obligations.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or restrict your personal information. You can contact us to exercise these rights.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
info@elayke.com